Cannot open your default Outlook E-mail Folders
This post describe the common issue of Outlook 2010 and 2013 cannot open your default e-mail folders. In it I will explain the best and possible solution to fix error messages and makes your data accessible for a long time. The solution works with all versions of Microsoft Outlook.
Major Cause & Symptom of this Error are listed Below:
- The Main symptom of this error is easily recognizable: When you click on Outlook icon an hourglass appears and its hangs for a while and then you may get this error "Cannot start Microsoft Office Outlook".
- According to Microsoft Outlook, the major reason of this issue occurs due to the corrupted nav. pane setting file- profilename.xml, when the (profilename) is actual name of your Outlook profile. Then it's a good indication that the file is corrupted is when its size is 0 KB. No one knows the exact reason why this error occurs? But all versions of Outlook from 2003 to the new Outlook 2013 versions may be affected.
- One or most common reason is that when you run Outlook in compatible mode and you are using a profile which is created in older Outlook version or when the PST file gets damaged or deleted as the result of incorrect installation of Outlook.
Some of the Common variations of this error message depending on the Outlook version:
Outlook 2010: "Microsoft Outlook has encountered a problem and needs to close. We are sorry for the inconvenience."
Outlook 2007: "Cannot open your default e-mail folders. The information store could not be opened."
Outlook 2003: "Cannot start Microsoft Office Outlook. Unable to open the Outlook window. Invalid XML, the view cannot be loaded."
One of the Situation were Cannot open your default Outlook E-mail Folders Error take place
When I reset factory setting in the computer, because I got virus, I reinstall my Outlook and I cannot open my Outlook account and when I try to open, I get this error- The information store could not be found
When I m working with Outlook and the above message appears. I uninstall MS Office 2007 and reinstalled it, but now as soon as i try to open Outlook after installation the same message appears every time....
Solution to Overcome Error Unable to Open Outlook Default Email Folders
- Start Outlook in Safe Mode
- To fix Outlook errors plz follow the given troubleshoot steps:-
- Create New Outlook data profile and import all data from old PST file
- Recover Navigation pane configuration profile
- Turn off compatibility Mode
Recover Navigation Pane Configration File
The Navigation pane setting prevents starting from Outlook succesfully.
(For Win 7 , Vista, Win 8)
Click on Start >> All Problems >>Run Type the following command in search box
"outlook.exe /resetnavpane" (Don't use quote)
Note: If you want to Automatically fix this error then follow the given link provided by Microsoft - http://support.microsoft.com/kb/2022778.
Firstly Try to deleted XML file from Navigation Pane option, Try this procedure, by following the steps given below:
Type this command in Run box (These are the Microsoft Outlook Configration files, find and deleted Outlook.xml file).
You Should try to recover the Navigation pane setting file. Consider deleting as the last resort. To repair Outlook data files, then use free inbuilt utility Scanpst.exe provided by Microsoft. In case while Scanpst.exe not able to recover damaged data, then there is no way to regain them. In this situation, you should move on a third party utility. To know more Visit- https://www.pstemailrecovery.com/